Thank you for choosing Suburban Hematology Oncology Associates. For your convenience, we now use Phreesia for our check in process. You will recieve an email and/or text prior to your appointment with a link to complete your registration. 

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Q: What is Phreesia?

A: Phreesia gives healthcare organizations a suite of applications to manage the patient intake process, including mobile registration. Mobile check-in allows you to complete pre-visit registration from your own device (any smartphone, computer or tablet) ahead of time and in the privacy of your home.

Q: Why is Suburban Hematology Oncology partnering with Phreesia?

A: SHOA is partnering with Phreesia to save you time when arriving at our practice and to ensure that your health records will always be up-to-date. The information you enter is private and secure and will allow our team to better care for you.

Q: Is the Phreesia system secure?

A: Yes. Phreesia provides industry-leading privacy and security for our patients’ data. They are held to the same standards as SHOA related to protecting your family’s information. For additional information about Phreesia’s security visit https://www.phreesia.com/patient-privacy.

Q: Do we need to use the new system for every appointment?

A: Yes. But once you have completed the initial registration, the next time will be much quicker because Phreesia saves your answers.

Q: Do I need to download an app to do mobile check-in?

A: No. There is no app - you simply click the link provided in the text message or email. This allows you to securely answer any registration and medical questions necessary for your appointment.

Q: Can I complete the forms in a language other than English?

A: Yes! Mobile registration is available in 20 different languages, and the PhreesiaPads in the office offer Spanish in addition to English.

Q: What happens if I can’t finish my registration before the appointment?

A: That’s okay! If you have not completed your registration before the visit, see one of our receptionists, and they will be happy to send you a new link. Don’t worry, Phreesia saves information you entered previously.

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NEW PATIENTS 

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Please Note:​

• Please plan to arrive 30 minutes early for your new patient appointment.

• There are no visitors allowed in the infusion rooms. 

• One visitor may accompany you for your visit with the physician. 

• No children are allowed to accompany patients during visits.

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In addition to the forms above, please bring the following items to your first appointment:

• Insurance card

• Photo ID

• Physician referral form (if applicable)

• Any recent lab work results or tests (including any chest X-rays, EKG’s, or pathology reports that have been performed in the last year)

• Medication list, or actual medication bottles

• Co-pay (if applicable)